FAQs

1. What skin types is the Zaibix Vitamin C Face Serum suitable for?

Our serum is suitable for all skin types — oily, dry, combination, and sensitive. If you have very sensitive skin, we recommend doing a patch test before full application.

2. What are the main benefits of using this serum?

The Zaibix Vitamin C Face Serum helps:

• Brighten dull skin

• Fade dark spots and hyperpigmentation

• Improve uneven skin tone

• Support natural collagen production

• Give your skin a healthy, radiant glow

3. How should I use the serum?

• Apply a few drops to clean, dry skin.

• Gently massage into face and neck.

• Use once or twice daily — morning and/or night.

• Don’t forget to apply sunscreen during the day for best results.

4. Can I use it with other skincare products?

Yes! Our serum works well with cleansers, moisturizers, and sunscreen.
Avoid layering with strong actives like retinol or AHA/BHA acids unless recommended by a dermatologist.

5. How long does one bottle last?

A 30ml bottle typically lasts 4 to 6 weeks with regular use (once or twice a day).

6. Is your product safe and cruelty-free?

Absolutely. Our serum is made with clean, skin-safe ingredients and is cruelty-free. We never test on animals.

7. When will I receive my order?

Orders are usually delivered within 2–5 business days, depending on your location. You will receive a tracking link once your order is confirmed.

8. What if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please contact us within 3 days of receiving it. Send us photos and your order number, and we’ll resolve it as quickly as possible.
See our Refund Policy for full details.